One of America’s largest regional carriers, SkyWest Airlines, has canceled hundreds of flights two days in a row, and it’s not the only airline impacted.
The Utah-based carrier operates flights for American, Delta, United and Alaska airlines.
“SkyWest experienced an internal technical issue, resulting in approximately 700 flight cancellations before the issue was resolved Thursday evening,” SkyWest told USA TODAY in a statement. “We apologize to customers for the inconvenience; we are working to minimize the impact on Friday’s schedule and to return to normal operations as quickly as possible.”
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United Airlines’ website had said the issue was a server outage at SkyWest.
Delta Air Lines told USA TODAY, “Our technical teams engaged with SkyWest IT to resolve the issue and minimize the impact on our customers. We are working with customers directly to accommodate them to their destination as soon as possible and apologize for the inconvenience.”
American Airlines told USA TODAY roughly 170 of its flights were impacted Thursday and about 50 more were affected Friday. The airline has been working to re-accommodate passengers and provide hotel vouchers as needed.
Alaska Airlines tweeted that it’s also “diligently working” on helping customers who had booked flights operated by SkyWest, but “our options are limited.”
According to its website, SkyWest serves 236 destinations across North America, and it carried 43 million passengers in 2019.
Travelers are advised to check their flight status before leaving for the airport and to reach out to their airline if their flights have been canceled or delayed.